Where we explore new ideas about AI operations, leadership, and the occasional philosophical detour.

The Meeting That Should Have Been a Playbook
August 18, 2026 · Anthony Franco
That recurring status call is a database with terrible latency. The org stores its state by convening humans and having them read it aloud on a schedule, because it never built anywhere to keep it. Ask each meeting one question: is this a decision, or a readout?
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Your Calendar Is Lying About What You Actually Do
July 28, 2026 · Anthony Franco
Your calendar says 'strategy sync.' What you actually did was chase three people for a status and hunt forty minutes for a file. The calendar records intentions, not work. And you can't automate a job you've never honestly watched, starting with your own.
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The Hero Problem: Why Your Best Employee Is Your Biggest Risk
July 14, 2026 · Anthony Franco
Every team has a Dave. The one who just handles it, knows the workaround, owns the spreadsheet nobody else understands. You love Dave. Dave is also your single point of failure with a good attitude, and AI just made it worse.
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Building Processes That Actually Get Used
May 19, 2026 · Anthony Franco
49% of employees waste time on manual processes that should be automated. The problem isn't technology. It's that most processes are designed from how work should happen, not how it actually does.
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