The Nine Positions: Who Owns What When AI Joins the Team
August 4, 2026 · Anthony Franco
The AI approved a $4,200 refund on a $40 order, and in the post-mortem everyone pointed at the machine. That's the accountability vacuum. Adding AI doesn't remove roles; it scatters them. Nine accountabilities, and the ones you leave unowned are where the next incident is already waiting.
Read more