Where we explore new ideas about AI operations, leadership, and the occasional philosophical detour.

The AI Operations Maturity Model: Find Your Stage, Know Your Next Move
July 7, 2026 · Anthony Franco
Most AI efforts die the same way: someone buys a Stage 4 platform while their people are still at Stage 1. You can't buy your way past a stage you haven't lived through. Five stages, and the one move each one actually allows.
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Courageous Collaboration: Why "Nice" Teams Fail
June 30, 2026 · Anthony Franco
Most corporate meetings are theater. We nod politely, wait for the highest-paid person to speak, and agree. AI introduces a new form of the same cowardice: deferring to "what the AI says." The fix is structured conflict.
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Building Processes That Actually Get Used
May 19, 2026 · Anthony Franco
49% of employees waste time on manual processes that should be automated. The problem isn't technology. It's that most processes are designed from how work should happen, not how it actually does.
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Why AI Automation Projects Fail: The "Ferrari in a Swamp" Problem
December 2, 2025 · Anthony Franco
80% of AI projects never make it past the pilot phase. The reason isn't bad technology. It's automating broken processes. If you automate a bad process, you just scale the chaos.
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